{"id":87,"date":"2026-03-26T14:38:49","date_gmt":"2026-03-26T14:38:49","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=87"},"modified":"2026-05-13T13:17:46","modified_gmt":"2026-05-13T13:17:46","slug":"hours-for-customer-support","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/de\/instructor-support\/hours-for-customer-support\/","title":{"rendered":"What are the hours of operation for customer support?"},"content":{"rendered":"\n

Have a question? Our team is here to help \u2013 there are several ways to contact us. Once you do, the customer service team will reply to you within 48 hours (however, typically we will respond the same day).<\/p>\n\n\n\n

To submit your query, visit our\u00a0<\/a><\/a>Contact\u00a0Us<\/a>\u00a0page, fill out the relevant fields and then click \u2018Submit\u2019.<\/p>\n\n\n\n\n\n

Our hours of operation are as follows:<\/p>\n\n\n\n

NORTH AMERICA<\/strong><\/td>UNITED KINGDOM AND REST OF WORLD<\/strong><\/td><\/tr>
Live Chat
<\/strong>Mon\u2013Fri, 8:00\u201317:00 Eastern.

Email
<\/strong>learninglink.support@oup.com<\/strong><\/a>
Mon\u2013Sun, 4:00\u201312:00am Eastern.
Mon\u2013Sun, 3:00\u201311:00pm Central.
Mon\u2013Sun, 2:00\u201310:00pm Mountain.
Mon\u2013Sun, 1:00\u20139:00pm Pacific.

Phone<\/strong>: 855-281-8749
Mon\u2013Sun, 8:00\u201317:00pm Eastern.<\/td>		Live Chat<\/strong>
Mon\u2013Fri, 13:00\u201322:00pm GMT.

Email<\/strong>
learninglink.support@oup.com<\/strong><\/a>
Mon\u2013Sun, 09:00\u201305:00am GMT.

Phone<\/strong>: 855-281-8749*
Mon\u2013Sun, 13:00\u201322:00pm GMT.

*International callers should preface the above number with 00 (or your country\u2019s specific exit code).<\/td><\/tr><\/tbody><\/table><\/figure>\n","protected":false},"excerpt":{"rendered":"

Have a question? Our team is here to help \u2013 there are several ways to contact us. Once you do, […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[2,3,4,15],"tags":[31],"class_list":["post-87","post","type-post","status-publish","format-standard","hentry","category-instructor-support","category-lms-vle","category-student-support","category-troubleshooting","tag-general-guidance"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"de","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/posts\/87","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/comments?post=87"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/posts\/87\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/media?parent=87"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/categories?post=87"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/de\/wp-json\/wp\/v2\/tags?post=87"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}