Instructor Support > Course setup & management > My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?

My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?

You must complete this step for each course and each semester you are using OUP materials.

To address this:

  1. Click on any OUP resource in your course.
  2. Confirm your institution when prompted.
    • If no affiliation exists or it’s incorrect, select a new one.
    • If you have multiple affiliations, choose the correct one for this course.

Screenshot prompting user to select an institution from a dropdown menu

Screenshot asking the user to select an institution from a dropdown of multiple choices

You will then access the resource, and this validation will not be required again for this course.
Screenshot confirming to the user they have successfully chosen an institution

If you still receive an error message, please Contact Us.