{"id":339,"date":"2026-04-10T19:53:12","date_gmt":"2026-04-10T19:53:12","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=339"},"modified":"2026-05-14T14:58:42","modified_gmt":"2026-05-14T14:58:42","slug":"students-are-getting-an-error-message-course-has-not-started-yet","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/es\/instructor-support\/students-are-getting-an-error-message-course-has-not-started-yet\/","title":{"rendered":"My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">You must complete this step for <em>each course<\/em> and <em>each semester<\/em> you are using OUP materials.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>To address this:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Click on any OUP resource in your course. <\/li>\n\n\n\n<li>Confirm your institution when prompted.\n<ul class=\"wp-block-list\">\n<li>If no affiliation exists or it\u2019s incorrect, select a new one.<\/li>\n\n\n\n<li>If you have multiple affiliations, choose the correct one for this course.<br><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><em>Screenshot prompting user to select an institution from a dropdown menu<br><br>Screenshot asking the user to select an institution from a dropdown of multiple choices<br><\/em><br>You will then access the resource, and this validation will not be required again for this course.<br><em>Screenshot confirming to the user they have successfully chosen an institution<br><\/em><br>If you still receive an error message, please\u00a0<a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You must complete this step for each course and each semester you are using OUP materials. To address this: Screenshot [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[12,2],"tags":[44,56,40],"class_list":["post-339","post","type-post","status-publish","format-standard","hentry","category-course-setup-management","category-instructor-support","tag-course-structure","tag-errors","tag-onboarding"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"es","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts\/339","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/comments?post=339"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts\/339\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/media?parent=339"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/categories?post=339"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/tags?post=339"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}