{"id":374,"date":"2026-04-17T14:48:28","date_gmt":"2026-04-17T14:48:28","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=374"},"modified":"2026-05-14T14:16:44","modified_gmt":"2026-05-14T14:16:44","slug":"locked-content","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/es\/student-support\/locked-content\/","title":{"rendered":"My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you are not able to access any of the content in your OUP-hosted course, please <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a> with your name and institutional email address, your instructor&#8217;s name and email address, and the course title, and we will contact your instructor to resolve the issue.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are not able to access any of the content in your OUP-hosted course, please Contact Us with your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,4,13],"tags":[56,46],"class_list":["post-374","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","category-using-my-resources","tag-errors","tag-oup-hosted"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"es","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts\/374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/comments?post=374"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/posts\/374\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/media?parent=374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/categories?post=374"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/es\/wp-json\/wp\/v2\/tags?post=374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}