Oxford University Press does not offer refunds on digital products. Every course offers a 14-day grace period during which you can use the course materials and decide whether to purchase full access.
If you believe your case merits special consideration, please Contact Us. Be sure to include the following:
- Reason for the refund request
- Product details (author/title/edition)
- Purchase location + proof (e.g., receipt)
- Name/email used for purchase (include PayPal email if used)
- Proof of dropped course (if applicable)
- Proof of duplicate purchase (if applicable)
Once we receive this information, we will review your request.