{"id":133,"date":"2026-03-30T13:13:48","date_gmt":"2026-03-30T13:13:48","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=133"},"modified":"2026-05-14T14:55:21","modified_gmt":"2026-05-14T14:55:21","slug":"forgotten-my-password","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/fr\/instructor-support\/forgotten-my-password\/","title":{"rendered":"I&#8217;ve forgotten my password or I need to change my Oxford Learning Link account email address"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you cannot remember your password, you can click on the &#8220;Forgot Your Password?&#8221;&nbsp;link on the&nbsp;<a href=\"https:\/\/learninglink.oup.com\/ollSignin\" target=\"_blank\" rel=\"noreferrer noopener\">Oxford Learning Link login page<\/a><a href=\"https:\/\/learninglink.oup.com\/ollSignin\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a>&nbsp;to recover it. Enter your username, press &#8220;Submit&#8221; and you will receive a password reset email at the email address associated with your account.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not receive the email in a few minutes, this could be because:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You mistyped your username<\/li>\n\n\n\n<li>The email address you entered does not match the email address we have on file<\/li>\n\n\n\n<li>You have not set up an account<\/li>\n\n\n\n<li>The email was delayed or routed to your junk email folder<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Please also check your Spam and Junk folders for the email. If you still cannot find it, please <a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a>\u00a0for assistance.<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to get help with your Oxford Learning Link username or password\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/u1XKpZQ68no?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>If you cannot remember your password, you can click on the &#8220;Forgot Your Password?&#8221;&nbsp;link on the&nbsp;Oxford Learning Link login page&nbsp;to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"footnotes":""},"categories":[2,16,4,15],"tags":[31,40],"class_list":["post-133","post","type-post","status-publish","format-standard","hentry","category-instructor-support","category-registration-access","category-student-support","category-troubleshooting","tag-general-guidance","tag-onboarding"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"fr","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/posts\/133","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/comments?post=133"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/posts\/133\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/media?parent=133"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/categories?post=133"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/fr\/wp-json\/wp\/v2\/tags?post=133"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}