{"id":361,"date":"2026-04-16T19:24:21","date_gmt":"2026-04-16T19:24:21","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=361"},"modified":"2026-05-14T14:19:54","modified_gmt":"2026-05-14T14:19:54","slug":"already-redeemed-code","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/ru\/student-support\/already-redeemed-code\/","title":{"rendered":"When attempting to redeem my access code, I\u2019m told it has already been redeemed\u2014how do I access the content?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We can resolve this for you. Please <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a> to verify your purchase, ensuring you include a screenshot of your\u00a0access code,\u00a0proof of purchase (including the transaction ID), or other confirmation that\u00a0you should have access to this title. Customer Support will then grant you access.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe you may have redeemed an access code or purchased access while logged in with a different email address, please <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a> and Customer Support will transfer access to the appropriate account.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We can resolve this for you. Please Contact Us to verify your purchase, ensuring you include a screenshot of your\u00a0access [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,4],"tags":[56,40,54],"class_list":["post-361","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","tag-errors","tag-onboarding","tag-redeem-access"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"ru","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/361","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/comments?post=361"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/361\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/media?parent=361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/categories?post=361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/tags?post=361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}