{"id":375,"date":"2026-04-17T15:13:26","date_gmt":"2026-04-17T15:13:26","guid":{"rendered":"https:\/\/staging-support.learninglink.oup.com\/?p=375"},"modified":"2026-05-14T14:16:28","modified_gmt":"2026-05-14T14:16:28","slug":"e-book-not-opening","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/ru\/student-support\/e-book-not-opening\/","title":{"rendered":"Even though my account says I have active access, my e-book will not open. How can I resolve that?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">If you are able to access your course, but the links within the course to the e-book (or other content) do not work, the first step is to check that your browser has third-party cookies\/usage tracking enabled. Please <a href=\"http:\/\/support.learninglink.oup.com\/instructor-support\/pages-not-loading\/\">see this article<\/a> for instructions on how to check your browser&#8217;s settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If checking\/setting your browser&#8217;s settings does not resolve the problem, please <a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\" data-type=\"page\" data-id=\"63\">Contact Us<\/a> with your name, institutional email address, and the course title, and we will investigate.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you are able to access your course, but the links within the course to the e-book (or other content) [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"footnotes":""},"categories":[16,4,13],"tags":[45,56],"class_list":["post-375","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","category-using-my-resources","tag-e-book","tag-errors"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"ru","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/375","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/comments?post=375"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/375\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/media?parent=375"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/categories?post=375"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/tags?post=375"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}