{"id":531,"date":"2026-05-20T15:19:02","date_gmt":"2026-05-20T15:19:02","guid":{"rendered":"https:\/\/support.learninglink.oup.com\/?p=531"},"modified":"2026-07-18T11:15:38","modified_gmt":"2026-07-18T11:15:38","slug":"no-confirmation-email","status":"publish","type":"post","link":"https:\/\/support.learninglink.oup.com\/ru\/student-support\/no-confirmation-email\/","title":{"rendered":"I&#8217;ve paid for access to my resources, but I didn&#8217;t receive a confirmation email or payment receipt. How can I get one?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">We can resolve this for you.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you paid for access<\/strong>, please\u00a0<a href=\"https:\/\/support.learninglink.oup.com\/s\/contactsupport\"><\/a><a href=\"https:\/\/support.learninglink.oup.com\/contact-us\/\">Contact Us<\/a>\u00a0to verify your purchase, ensuring you include proof of purchase or other confirmation that\u00a0you should have access to your title.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customer Support will then be able to verify that you have the access you are supposed to, and can re-send confirmation details.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We can resolve this for you. If you paid for access, please\u00a0Contact Us\u00a0to verify your purchase, ensuring you include proof [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"templates\/what-is-oxford-reading-buddy.php","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[16,4,15],"tags":[40,53],"class_list":["post-531","post","type-post","status-publish","format-standard","hentry","category-registration-access","category-student-support","category-troubleshooting","tag-onboarding","tag-purchase-access"],"translation":{"provider":"WPGlobus","version":"3.0.6","language":"ru","enabled_languages":["en","es","de","fr","ru"],"languages":{"en":{"title":true,"content":true,"excerpt":false},"es":{"title":false,"content":false,"excerpt":false},"de":{"title":false,"content":false,"excerpt":false},"fr":{"title":false,"content":false,"excerpt":false},"ru":{"title":false,"content":false,"excerpt":false}}},"acf":[],"_links":{"self":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/531","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/comments?post=531"}],"version-history":[{"count":0,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/posts\/531\/revisions"}],"wp:attachment":[{"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/media?parent=531"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/categories?post=531"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/support.learninglink.oup.com\/ru\/wp-json\/wp\/v2\/tags?post=531"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}