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I have found a content error (missing or incorrect content). How can I get that corrected?
I have purchased my e-book via a third-party vendor (e.g., VitalSource, Kortext) but I am not able to access the additional digital resources and assessments in my instructor’s course. How can I resolve that?
I received an error message saying my Oxford Learning Link course has not started yet and that I should contact my instructor. What does this mean?
I’ve encountered errors on the website, such as “Page Not Found” or blank pages
I’ve received an error in my OUP-hosted course that says there is no such course/course not found. How can I resolve that?
I/my students have been enrolled in an incorrect course section of an OUP-hosted course. How can that be corrected?
My account has been locked due to multiple failed login attempts. Can you help me unlock my account?
My grades are not syncing with my course’s gradebook, though I’ve completed assignments. How can that be corrected?
My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?
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