- As a student, how do I access Oxford Learning Link resources?
- I received an error message saying my Oxford Learning Link course has not started yet and that I should contact my instructor. What does this mean?
- I can only access my title’s supplementary resources, and not the text itself. How can I resolve that?
- I redeemed/purchased my book, so why does the site tell me I must access it via a third-party vendor?
- I have purchased my e-book via a third-party platform (e.g., VitalSource, Kortext) but I am not able to access the additional digital resources and assessments in my instructor’s course. How can I resolve that?
- Even though my account says I have active access, my e-book will not open. How can I resolve that?
- I have found a content error (missing or incorrect content). How can I get that corrected?
- Can I download a PDF/offline copy of the e-book for travel or limited connectivity?
- My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
- I’ve received an error in my OUP-hosted course that says there is no such course/course not found. How can I resolve that?
- The links to Oxford Learning Link resources in my course appear to be broken/point to an old edition of my title. How can I resolve this?
- My grades are not syncing with my course’s gradebook, though I’ve completed assignments. How can that be corrected?
- I would like access to the resources of an edition that appears to no longer be available. Is that possible?
- The interactive features of my enhanced e-book are not working as expected. How can I resolve that?
- Where can I find support for using the integrated e-reader?
- How do I export my e-book annotations?