Using my resources – Oxford Learning Link Support

Student Support > Using my resources

As a student, how do I access Oxford Learning Link resources?
I received an error message saying my Oxford Learning Link course has not started yet and that I should contact my instructor. What does this mean?
I can only access my title’s supplementary resources, and not the text itself. How can I resolve that?
I redeemed/purchased my book, so why does the site tell me I must access it via a third-party vendor?
I have purchased my e-book via a third-party platform (e.g., VitalSource, Kortext) but I am not able to access the additional digital resources and assessments in my instructor’s course. How can I resolve that?
Even though my account says I have active access, my e-book will not open. How can I resolve that?
I have found a content error (missing or incorrect content). How can I get that corrected?
Can I download a PDF/offline copy of the e-book for travel or limited connectivity?
My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
I’ve received an error in my OUP-hosted course that says there is no such course/course not found. How can I resolve that?
The links to Oxford Learning Link resources in my course appear to be broken/point to an old edition of my title. How can I resolve this?
My grades are not syncing with my course’s gradebook, though I’ve completed assignments. How can that be corrected?
I would like access to the resources of an edition that appears to no longer be available. Is that possible?
I just bought a ‘perpetual access’ e-book. What access to Oxford Learning Link resources does that allow?
The interactive features of my enhanced e-book are not working as expected. How can I resolve that?
Where can I find support for using the integrated e-reader?
I just bought a “perpetual access” e-book. What access to Oxford Learning Link resources does that allow?
How do I export my e-book annotations?
Why don’t the page numbers in my e-book always match the print book?
Can the e-book’s page numbering be changed to exactly match the print edition?
Why does the page number sometimes stay the same in my e-book while I continue scrolling?
How can I find content in my e-book that corresponds to a specific page in the print book?
What are the “H” pages in the e-book?
What are the e-book pages labeled with letters, such as 25a, 25b, or 25c?