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  • As a student, how do I access Oxford Learning Link resources?
  • I received an error message saying my Oxford Learning Link course has not started yet and that I should contact my instructor. What does this mean?
  • I can only access my title’s supplementary resources, and not the text itself. How can I resolve that?
  • I redeemed/purchased my book, so why does the site tell me I must access it via a third-party vendor?
  • I have purchased my e-book via a third-party platform (e.g., VitalSource, Kortext) but I am not able to access the additional digital resources and assessments in my instructor’s course. How can I resolve that?
  • Even though my account says I have active access, my e-book will not open. How can I resolve that?
  • I have found a content error (missing or incorrect content). How can I get that corrected?
  • Can I download a PDF/offline copy of the e-book for travel or limited connectivity?
  • My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
  • I’ve received an error in my OUP-hosted course that says there is no such course/course not found. How can I resolve that?
  • The links to Oxford Learning Link resources in my course appear to be broken/point to an old edition of my title. How can I resolve this?
  • My grades are not syncing with my course’s gradebook, though I’ve completed assignments. How can that be corrected?
  • I would like access to the resources of an edition that appears to no longer be available. Is that possible?
  • I just bought a ‘perpetual access’ e-book. What access to Oxford Learning Link resources does that allow?
  • The interactive features of my enhanced e-book are not working as expected. How can I resolve that?
  • Where can I find support for using the integrated e-reader?
  • I just bought a “perpetual access” e-book. What access to Oxford Learning Link resources does that allow?
  • How do I export my e-book annotations?
  • Why don’t the page numbers in my e-book always match the print book?
  • Can the e-book’s page numbering be changed to exactly match the print edition?
  • Why does the page number sometimes stay the same in my e-book while I continue scrolling?
  • How can I find content in my e-book that corresponds to a specific page in the print book?
  • What are the “H” pages in the e-book?
  • What are the e-book pages labeled with letters, such as 25a, 25b, or 25c?
Student Support > Using my resources > Where can I find support for using the integrated e-reader?

Where can I find support for using the integrated e-reader?

Please view our PDF guide on using the features of our integrated e-reader.

Related:

  • Where can I find support for using the integrated e-reader?
  • Can I download a PDF/offline copy of the e-book for travel or limited connectivity?
  • Why don’t the page numbers in my e-book always match the print book?
  • What are the e-book pages labeled with letters, such as 25a, 25b, or 25c?
  • What are the “H” pages in the e-book?
  • How can I find content in my e-book that corresponds to a specific page in the print book?
  • Why does the page number sometimes stay the same in my e-book while I continue scrolling?
  • Can the e-book’s page numbering be changed to exactly match the print edition?
  • How do I export my e-book annotations?

Last reviewed August 13, 2026

Posted in Student Support, Troubleshooting, Using my resources

  • e-book
  • general-guidance
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