edsupport – Page 7 – Oxford Learning Link Support

Articles by: edsupport

I/my students have been enrolled in an incorrect course section of an OUP-hosted course. How can that be corrected?
My account has been locked due to multiple failed login attempts. Can you help me unlock my account?
My class uses an Affordability Program—where is my access code, and do I still need one?
My grades are not syncing with my course’s gradebook, though I’ve completed assignments. How can that be corrected?
My instructor isn’t using Learning Link materials in my class, or I am not affiliated with an institution, but I still would like to have access to my title’s digital materials – how can I use them?
My LTI 1.3/Advantage integrated resources are missing the Test Bank. Why isn’t it there?
My OUP-hosted course appears to be active, but the content is locked. How can I resolve that?
My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?
Our campus uses an Affordability Program—how should students access Oxford Learning Link?
Some enrolled students aren’t recognized (or lost access)—how do I resolve roster problems?