- I am an Instructor, how do I access Oxford Learning Link content for my title?
- How can my students access Oxford Learning Link materials?
- How am I able to use Oxford Learning Link Content in my course if I do not have an LMS/VLE, or if I am not able to use my institution’s LMS/VLE?
- How do I make my OUP-hosted course available to students?
- How do I invite my students to access my OUP-hosted Oxford Learning Link Course?
- I/my students have been enrolled in an incorrect course section of an OUP-hosted course. How can that be corrected?
- How do I view my OUP-hosted course from the perspective of one of my students?
- How do I create a quiz or another type of assignment in my OUP-hosted course?
- How do I assign a quiz in an OUP-hosted course?
- How do I adjust assignment settings for my course content in an OUP-hosted course?
- How do I set due dates for assignments in my OUP-hosted Oxford Learning Link Course?
- How do I remove or hide content in my OUP-hosted course?
- How do I use Sections and Groups in an OUP-hosted Oxford Learning Link Course?
- My students are getting an error message saying my Oxford Learning Link course has not started yet and they should contact me. I already clicked on a resource to launch another course. Why do I need to do it again?
- I am a valid Instructor, but I am not able to access the Instructor resources for my title. How can I resolve this?
- The links to Oxford Learning Link resources in my course appear to be broken/point to an old edition of my title. How can I resolve this?
- Why are students being told to access the text via a third-party vendor after I adopted the title?
- I am a valid Instructor, but your system has me registered as student instead. How can I resolve this?
- How do I give my Teaching Assistant access (and what role should they have)?
- Can you grant a short extension to customers who have lost product access?
- How do I handle refunds or purchasing errors reported by my students?
- I am interested in gaining access to resources for a title but am told they are not available in my location. How can that be corrected?
- There seems to be an issue with the integration of the LTI tool in my LMS/VLE. It won’t let me add resources/there’s an unexpected error. How can I resolve this?
- I’ve encountered errors on the website, such as “Page Not Found” or blank pages
- I have found a content error (missing or incorrect content). How can I get that corrected?
- I would like access to the resources of an edition that appears to no longer be available. Is that possible?
- My account has been locked due to multiple failed login attempts. Can you help me unlock my account?
- Some enrolled students aren’t recognized (or lost access)—how do I resolve roster problems?
- How can I receive a desk/inspection copy for the text I’ve adopted?